Category
Customer Experience
2 accredited programs covering 42 learning hours, with assessments, projects and certification.
2 courses2 certified
foundation
Certified
Customer Experience Excellence
A practice-led customer experience program built on the 70/20/10 approach, combining structured learning, coaching and workplace application.
24 hours4 modulesSAR 6,550
advanced
Certified
Contact Center Mastery
A practice-led customer experience program built on the 70/20/10 approach, combining structured learning, coaching and workplace application.
18 hours3 modulesSAR 5,400